You should start by confirming is the company can handle the cargo you want to ship. Never at any point assume that the forwarding companies offer same services. You will realize that there are a majority of companies that only concentrate on certain types of products and only a few can transport all the products. By engaging in thorough prior research you will be in a position to know that you are dealing with a company that will transport your cargo safely.
Apart from that, you should also put into consideration the size of the package forwarding company. You can achieve this by engaging the company with many service contacts. This is because during the peak seasons space becomes a problem and you may have a hard time moving your cargo to its destination in time. But with many contacts it will mean that they have many carriers who are likely to ship your package even during the peak season. With this, you will be in a position to retain your customers since you will not run out of alternatives.
You should also make sure that the forwarding company that you are engaging has a good network of global agents. These are important since they will also ensure that there is a smooth flow of information. With this you will be in a position to know where your product is and also in getting your product at the right time.
Another factor that you should check is the financial stability of the forwarding company. Being that you are paying for the services does not mean that you should not consider the financial status of the company. This is because you may pay for the shipment yes but the company may lack enough money to pay the ocean carrier. One thing with lack of enough money is that it will delay your shipment which will incur additional charges making you pay more.
Besides, you should also consider the communication level. It is important that you engage a company that should be giving you constant updates on the status of your cargo in case of anything. Another thing is that they should respond to your calls in time. As a result, you will be in a position to monitor the progress of your cargo.
Lastly, you should also check the references. As a result, you will be able to know the number of successful operations that the forwarding company has handled previously. One good thing about this is that you will be sure that your goods will reach their destination in time.